FREQUENTLY ASKED QUESTIONS
What is the annual Center Stage showcase?
Answer: We hold an annual showcase at the end of our school year (June) to showcase and demonstrate the skills learned throughout that year. The showcase is held at a local professional theatre (Strand Centre for the Arts). Family and friends are invited to attend. There is an admission fee.
Is my son/daughter allowed to be in the showcase?
Answer: Yes (Tumble Tykes, Level 1 gym and other select classes do not participate in the showcase)
The showcase is open to all enrolled students. All are encouraged to participate.
What is involved with the showcase?
Answer: All costumes are $70. Families will need to purchase a costume for each class the student participates with. We start working on show routines approx. Jan/Feb every year. You will need to be available for one dress rehearsal and on the show day.
Does my son/daughter have to be in the show?
Answer: No
The showcase is not mandatory, however, it is encouraged each student participate. Your child can continue dancing in the same class all year regardless of whether or not they participate in the show.
Can I make-up a dance class I missed?
Answer: Case by Case basis
MAKE UP / MISSED CLASSES POLICY Make up days cannot be given to individuals missing classes due to personal obligations, illness, school functions or travel. Our classes and staff schedule are designed based on a student to teacher ratio and instructors set their own schedules according to their availbility, Adding students compromises safety and quality of instruction. If Center Stage cancels a class due to inclement weather or unforeseen emergency, we cannot guarantee a make up class. The availability of the facility and staff will determine the possibility of make up classes.
What happens if dance class is canceled due to weather?
Answer: Weather cancellations, unfortunately, are beyond our control. Additional classes will usually not be scheduled in place.
How will you inform us of a weather closure?
Answer: We will send out an email to every registered family. We also post it on the Center Stage website an Facebook page. During inclement weather, please check these sources before heading to the studio.
Can I add or drop classes during the year?
Answer: Yes
We make adding or switching classes easy, as we want students to be in the classes they enjoy most. But if you have purchased a costume for the show for a class that is dropped, you will not be refunded. We also may not allow switches once show routines have begun. (Determined on a case-by-case basis)
Can I get a refund for a costume?
Answer: No
Costume companies do not give refunds or allow size exchanges.
How should my child dress for dance class?
Answer: There is a dress code for all students but what they where depends on the style they are signed up for. Please check the DRESS CODE which is under the INFO tab. Any student entering the dance studio, however, must wear their hair back. Also no jewelry or dangle earrings and no gum chewing. No outside shoes are allowed. Only official dance shoes can be worn inside the studio (please make sure they are clean on the bottom). A bottle of WATER only is allowed to be brought into the studio.
Why is automatic debit mandatory for monthly students?
Answer: Automatic debit is the most efficient and accurate way of collecting tuition. It protects the client and studio by keeping electronic records of all transactions. If a students drops enrollment (a family must notify the studio in WRITING) the auto-debit stops. No questions asked. Simply inform us in writing (heather@centerstageplattsburgh.com) If a charge is made in error, we will happily credit back your financial institution.
Can I watch a dance class?
Answer: Yes
We have two studios at CS. One has closed circuit video and you can watch the class from the lobby on two monitors. The second studio has a viewing window.
Do I have to stay while my child is in dance class?
Answer: No
We encourage you to drop off and pick back up at the appropriate time.
Questions/Comments/Concerns: Please email heather@centerstageplattsburgh.com or call 536-6093. We have an open door policy and every conversation is kept strictly confidential. Instructors love giving feedback to the parents. We want this environment to be a fun, healthy and wonderful learning experience for all our dancers. Please let me know of any situation that does not live up to that standard, and give me the opportunity to correct it. We appreciate your business, and I can speak for all of us here at Center Stage, as teaching professionals, we truly want your young ones to love dance, be inspired, learn and grow from us!
Answer: We hold an annual showcase at the end of our school year (June) to showcase and demonstrate the skills learned throughout that year. The showcase is held at a local professional theatre (Strand Centre for the Arts). Family and friends are invited to attend. There is an admission fee.
Is my son/daughter allowed to be in the showcase?
Answer: Yes (Tumble Tykes, Level 1 gym and other select classes do not participate in the showcase)
The showcase is open to all enrolled students. All are encouraged to participate.
What is involved with the showcase?
Answer: All costumes are $70. Families will need to purchase a costume for each class the student participates with. We start working on show routines approx. Jan/Feb every year. You will need to be available for one dress rehearsal and on the show day.
Does my son/daughter have to be in the show?
Answer: No
The showcase is not mandatory, however, it is encouraged each student participate. Your child can continue dancing in the same class all year regardless of whether or not they participate in the show.
Can I make-up a dance class I missed?
Answer: Case by Case basis
MAKE UP / MISSED CLASSES POLICY Make up days cannot be given to individuals missing classes due to personal obligations, illness, school functions or travel. Our classes and staff schedule are designed based on a student to teacher ratio and instructors set their own schedules according to their availbility, Adding students compromises safety and quality of instruction. If Center Stage cancels a class due to inclement weather or unforeseen emergency, we cannot guarantee a make up class. The availability of the facility and staff will determine the possibility of make up classes.
What happens if dance class is canceled due to weather?
Answer: Weather cancellations, unfortunately, are beyond our control. Additional classes will usually not be scheduled in place.
How will you inform us of a weather closure?
Answer: We will send out an email to every registered family. We also post it on the Center Stage website an Facebook page. During inclement weather, please check these sources before heading to the studio.
Can I add or drop classes during the year?
Answer: Yes
We make adding or switching classes easy, as we want students to be in the classes they enjoy most. But if you have purchased a costume for the show for a class that is dropped, you will not be refunded. We also may not allow switches once show routines have begun. (Determined on a case-by-case basis)
Can I get a refund for a costume?
Answer: No
Costume companies do not give refunds or allow size exchanges.
How should my child dress for dance class?
Answer: There is a dress code for all students but what they where depends on the style they are signed up for. Please check the DRESS CODE which is under the INFO tab. Any student entering the dance studio, however, must wear their hair back. Also no jewelry or dangle earrings and no gum chewing. No outside shoes are allowed. Only official dance shoes can be worn inside the studio (please make sure they are clean on the bottom). A bottle of WATER only is allowed to be brought into the studio.
Why is automatic debit mandatory for monthly students?
Answer: Automatic debit is the most efficient and accurate way of collecting tuition. It protects the client and studio by keeping electronic records of all transactions. If a students drops enrollment (a family must notify the studio in WRITING) the auto-debit stops. No questions asked. Simply inform us in writing (heather@centerstageplattsburgh.com) If a charge is made in error, we will happily credit back your financial institution.
Can I watch a dance class?
Answer: Yes
We have two studios at CS. One has closed circuit video and you can watch the class from the lobby on two monitors. The second studio has a viewing window.
Do I have to stay while my child is in dance class?
Answer: No
We encourage you to drop off and pick back up at the appropriate time.
Questions/Comments/Concerns: Please email heather@centerstageplattsburgh.com or call 536-6093. We have an open door policy and every conversation is kept strictly confidential. Instructors love giving feedback to the parents. We want this environment to be a fun, healthy and wonderful learning experience for all our dancers. Please let me know of any situation that does not live up to that standard, and give me the opportunity to correct it. We appreciate your business, and I can speak for all of us here at Center Stage, as teaching professionals, we truly want your young ones to love dance, be inspired, learn and grow from us!
